Privacy and use of customer information

The Company reserves the right to use customer information such as customer name, phone numbers, emails or other contact details for any kind of service related activities such as Product promotion, Services promoted, inquiry, new updates or advertising. You agree and undertake to use the Site and the Services of the Company in accordance with these Terms and all applicable laws or regulations in force in or outside India. By way of example, and not as a limitation, you agree and undertake that when using the services provided by the Company, you will not:

• provide false, inaccurate or misleading information;
• defame, abuse, harass, threaten, impersonate or in any way violate the legal rights of others;
• infringe any third party’s copyright, patent, trade mark, trade secret or other proprietary rights or rights of publicity or privacy;
• surreptitiously expropriate any system, intercept or access without authority any data or personal information;
• copy, reproduce, modify, create derivative works from, distribute or publicly display any content (except for your information) from superfastdeal.com without the prior expressed written permission of superfastdeal.com and the appropriate third party, as applicable.
• Link directly or directly to any external websites that to the user’s knowledge violate these terms or applicable laws.

User Account and Security

You will receive a password and account designation upon completing the Site’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify us of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. We will not be liable for any loss or damage arising from your failure to comply with this provision of this Agreement.

Privacy Policy

The User hereby consents, and agrees that he has read and fully understands the Privacy Policy of the Site which forms a part of these Terms. The User further consents that the terms and contents of such Privacy Policy are acceptable to him.

Disclaimer Of Warranties/Limitation Of Liability

superfastdeal.com neither warrants nor makes any representations regarding the quality, accuracy, continuous availability or completeness of any Data, Information, Product or Service. superfastdeal.com is not liable for any information provided by its members.

In no event shall superfastdeal.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Site or Services; (b) unauthorised access to or alteration of the user’s transmissions or data; (c) any other matter relating to the Services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Site or Services.

You agree to indemnify and hold us harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms & Conditions (including the documents incorporated by reference), or your violation of any law or the rights of a third party.

General

The headings and subheadings in this document are intended for convenience and easy reference and are not intended to define or limit the scope or extent of the Terms in any manner. “Acceptance” of the Terms as described above will amount to the acceptance of all the terms and provisions set out here in totality.

These Terms will prevail over any conditions of sale imposed by a seller.

Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

No oral explanation or oral information given by any party shall alter the interpretation of this User Agreement.

We reserve the right to alter these Terms at any time.

Severability

If any provision of these Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Termination

superfastdeal.com may suspend or terminate your use of the Services provided by superfastdeal.com without notice. If you or superfastdeal.com terminate your use of the Site or any Service, superfastdeal.com may delete any content or other materials relating to your use of the Service and will have no liability to you or any third party for doing so.

superfastdeal.com follows a very transparent Return & Refund policy

Returns/Refund would be applicable in the following scenarios :

• Wrong item is sent- If the Model received is different from what is shown in the picture or if there is a difference in technical specifications, superfastdeal.com offers a full (no questions asked) replacement/refund as requested by the customer. However the incident has to be reported within 72 hours of receiving the product with supporting images & videos. However for Machines, Tools, Equipment,Spares or Accessories the color of the product might vary depending on the Manufacturing upgrades.
• Item Damage - In case there is damage to the product, superfastdeal.com offers a full (no-questions asked) Replacement or Refund whatever is requested by the customer. However the damage has to be reported to the superfastdeal.com Support team within 72 hours of receiving the product with supporting photos & videos.
• Defective/ Incomplete Product Received - In case of a defective product, superfastdeal.com offers full Refunds, Replacement or Availability of Spare parts/Missing piece (If applicable) whatever is requested by the customer. The defects have to be reported within 72 hours of receiving the product with supporting images & videos.

Note - In case of any Concern raised Customer must share a opening/unboxing video of the product with the customer support team .

• superfastdeal.com offers a full refund in case the cancellation request is made before the dispatch of the product. However for heavy shipments (Above 10 kgs) cancellation requests have to be made within 24 hours of ordering the product.
• In case of Cancellation requests after the product has been dispatched, a courier fee would be deducted for heavy shipments (Above 10kgs). However, if the assured delivery date has been missed, superfastdeal.com would offer a full (no-questions asked) refund.
• superfastdeal.com support team is available on superfastdeal.comindia@gmail.com. You can alternatively also register your complaints on the superfastdeal.com Customer Support Number given on our Website.

Refund Process

• In case of pre-paid order, the refund will be processed through a payment gateway or any other online banking / electronic funds transfer system approved by Reserve Bank India and will reflect in the same account of the customer from where the customer has paid the transaction amount.
• In case of cash on delivery (COD), we will only initiate an NEFT bank transfer to your bank account. superfastdeal.com required your bank account details:

It generally takes 7-10 working days for your money to get reflected in your bank account.